Requests, suggestions, compliments and complaints

You can submit your enquiry through one of the indicated channels.

GIRO card or fares

 

Phone contact


Call (+351) 291 705 555.

 

Opening hours:

Monday to Thursday: 08:30 am to 12:30 pm and 02:00 pm to 06:00 pm

Friday: 08:30 am to 12:30 pm and 02:00 pm to 05:00 pm

Saturdays, Sundays and Holidays: Closed

 

E-mail


Send an e-mail to with the following details:

  • Name
  • Contact Phone Number
  • Description of the facts

 

Form


Available at:

  • HF Sales and Customer Service Points: Anadia, Pinga, Marina
  • Online

 

Complaints Book and Compliments Book


Available at:

  • HF Sales and Customer Service Points: Anadia, Pinga, Marina
  • Online